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We have received your request to unlock your iPhone. Your Request Number 5
Thank you for contacting AT&T Customer Care about unlocking your iPhone. Please retain your Request Number for reference. In order to process your unlock request, we must receive a faxed copy of your original receipt. Please fax us a copy of the receipt including your Request Number and IMEI to 1-214-782-6442 within 48 hours. You will receive the status of your request at the email address you provided in 5 to 7 business days.
Your request is subject to iPhone unlock eligibility requirements. If we have further questions or instructions, we'll contact you by email.
Sincerely,
The AT&T Customer Care Team